SAP: Leveraging Problem Management as the Key Element of Continuous Improvement
To achieve maximum efficacy, read how this global software services provider deployed SAP IT Service Management to turbocharge its highly specialised issue resolution processes without altering the rapid pace of global support for its 2,000 plus users.
Embed, Enable, and Extend Informed Decision Making
Learn how SAP Crystal Reports Server, OEM edition, targets the needs of small to midsize application service providers and independent software vendors. A dedicated report-processing service for increased scalability of multiple users addresses reporting needs today while providing a path to future functionality.
SAP Insider Article: 8 Must-Have Tools for Your ALM Toolkit
In this issue of SAPinsider, columnist Karl Kessler introduces the concept of application lifecycle management (ALM) and its important implications for developers, administrators, and system architects (see page 68).